Frequently asked questions
What is the return policy?
We offer a 30-day money-back guarantee on all unopened and unused products, starting from the date you receive your order. Due to the nature of dietary supplements, we cannot accept returns on items that have been opened or consumed. Please contact our support team to initiate a return request.
Are any purchases final sale?
Yes. All discounted items, products purchased during special sales events, or items marked as clearance are considered final sale and cannot be returned or exchanged. Please review the specific product page for details before purchasing.
When will I get my order?
Orders typically ship within 1-2 business days. Standard shipping usually takes 3-7 business days to arrive after processing. You will receive a tracking number via email once your order has shipped, allowing you to monitor its progress.
Where are your products manufactured?
We source our supplements from reputable, established brands (such as Thorne, Life Extension, NOW). The manufacturing location depends on the brand, but we ensure all products are produced in GMP-certified facilities within the USA or globally, adhering to strict quality and safety standards.
How much does shipping cost?
Shipping costs are calculated at checkout based on your order weight and your delivery location. We offer free standard shipping on all orders over $100. For orders below this amount, standard rates apply.